Thank you for shopping with AddUps. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we’re here to help!
Returns:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
- Some products may be exempt from return or exchange due to hygiene, safety, or product-specific reasons.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at the phone number below.
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
If you have any questions about returns, please contact us at:
- Phone: +17732778844